GENERAL CONDITIONS OF SALE OF SO CHOCOLATE !
Any person placing an order on the internet site of SO CHOCOLATE ! unreservedly accepts these General Conditions of Sale.
ORDERS The client is responsable for the information requested and given,including the place of delivery of the product. SO CHOCOLATE ! cannot be held responsable if any error in this information results in delivery becoming impossible. If the package has to be re-routed the expense of delivery will be borne by the client.
SO CHOCOLATE ! reserves the right to refuse an order for any reason (incomplete or wrong information) or for legal reasons.
Any order will result in an E-Mail being sent by SO CHOCOLATE ! confirming its reception. Should a problem arise preventing the order being carried out SO CHOCOLATE ! will inform the client as soon as possible.
SALE PRICES The prices listed ,in any of the currencies chosen ( Swiss francs,US$,or Euros) are inclusive of all taxes. SO CHOCOLATE ! is free to revise these prices. The prices as charged to the client for goods delivered are those in force as at the date of the order and which are shown on the confirmation of ther order.
PRICE OF DELIVERY The price of delivery is in addition, and is determined with reference to the type of packaging (refrigerated or not),weight of the order,country of delivery.
PAYMENT In payment we accept VISA CARD and MASTERCARD. No invoice can be sent. Currencies accepted are Swiss francs (CHF),Euros(€),,and US dollars ($). The order is valid as soon as the payment is validated. Without this validation no order will be executed. Our server is perfectly secure and all transmissions of information between your navigator and our server are encoded by means of Protocol SSL (Secured Socket Layer ). Please note that we do not keep your bank information, which is merely sent to our bank by a secure protocol in order to obtain authorisation of payment.
DELIVERY For all our deliveries,whatever the destination,we use a first-class carrier. SO CHOCOLATE ! cannot be held responsable in any way should the order arrive in bad condition on account of the heat. Again,SO CHOCOLATE ! cannot be held responsable for any deterioration which could have been caused to the products as a result of the package having been opened during transit,or for any other reason independent of our wishes.(strikes,problems involving the carrier).
All orders placed from Monday to Friday inclusive,are picked up by the carrier at 14.30 local time. Orders placed on Saturday and Sunday will be dealt with on Monday ((holidays excepted).
For international deliveries,customs’ clearance and delivery are effected by specialised Companies who deliver the package directly to the recipient (on condition that all necessary information was given by the client when placing the order). SO CHOCOLATE ! cannot be held responsable for the length of time taken for delivery of the package. In no circumstances whatever will SO CHOCOLATE ! pay damages or take back the Product.
LITIGATION Should a dispute arise, SO CHOCOLATE ! will attend to the client’s complaint,on condition that he makes it by registered mail with acknowledgement of receipt,sent to t he address SO CHOCOLATE !,Customers’ Service,.C.P.45,1231 Conches,Geneva,within 3 days of receipt of the package (as proved by delivery date with signature of the client on receiving the product and date of postage). Later than this no claim will be valid.
CONFIDENTIALITY All in formation concerning clients will only be used in matters concerning our Boutique,and will not,in any circumstances, be transmitted to anyone else,in accordance with Swiss law.
LIABILITY TO LEGAL ACTION The client may not sell the chocolate for his own account. In ordering via the internet site of SO CHOCOLATE ! , the client undertakes that the products ordered are for his own personal use.
Any reproduction,even partial,is forbidden without previous permission from SO CHOCOLATE !.
LAW APPLICABLE These GENERAL CONDITIONS OF SALE are applicable under Swiss law. If any part of these GENERAL CONDITIONS OF SALE is annulled by a lawcourt,that does not ,in any way,affect the validity of the remaining clauses of the GENERAL CONDITIONS OF SALE. Only the lawcourts of Geneva are recognised as being competent for dealing with any disputes arising between the different parties.